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FAQ
Your Questions Answered
Frequently asked questions
General
We are based in Dumont, NJ and service the Northern New Jersey areas. Traveling outside these areas can result in an additional travel fee. Delivery, installation and pickup fees for rentals will apply.
We recommend inquiring and booking as soon as you find out the details of your venue! This ensures that we have the proper address to give you an accurate quote on delivery, installation and pickup fee.
Follow us on social media for special giveaway, sale or promotion opportunities. We do not offer special discounts or collab deals at this time.
Yes! After completing the booking process (contract signing and retainer payment), we will send you a digital mockup of the designs we spoke about. Please note that these digital mockups are for visual representation purposes and are not true to scale. Final installation can vary slightly.
All items are reserved exclusively for your event upon signing the contract agreement and payment of the required retainer. Because these items are removed from availability for other clients, reductions in quantity are not permitted after booking. You may request to increase quantities if inventory is available; however, reductions in quantities are not permitted. All requests to add any additional items or increase quantities must be submitted no later than 30 days prior to event date. Requests submitted within 30 days cannot be guaranteed and will be subjected to availability. Rush fees can apply if request is less than 30 days notice.
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